Art. I 1. Identification data of the facility operator

Name of establishment: Steam Factory Business name: Steam Factory a.s. Registered office: OC Optima, Moldavská cesta 32, 040 11 Košice Address of establishment: OC Optima, Moldavská cesta 32, 040 11 Košice Business Identification Number (IČO): 50 938 355 VAT ID: SK2120537749 VAT payer: yes Acting on behalf of the company is the Board of Directors: Ing. Martin Hakulin – Chairman Ing. PhDr. Katarína Hakulinová, PhD – Member of the Board of Directors Operations Manager : Zuzana Semancová

The company is registered in the Commercial Register of the District Court Košice I, Insert No.: 41648/V, Section: Sro (hereinafter referred to as the "Operator" in the appropriate grammatical form)

Art. II 2. Type and manner of providing services and prohibited acts during the provision of services

2.1 Explanation of general terms Operating Rules are a summary of the rights and obligations of visitors or other persons (hereinafter referred to as the "Customer") using the services of the sports and entertainment facility STEAM FACTORY (hereinafter referred to as the "Facility") drafted by the Operator, which, among other things, defines more detailed conditions for the provision of services by the Operator, and with which the user or other person is, through

the responsible person, made familiar upon entry into the Facility, as well as on the operator's website www.steamfactory.sk. Proper and sufficient familiarity with the Operating Rules is a basic condition for the entry of the Customer or another person into the Facility. By entering the Facility, the Customer or another person confirms that they have fully familiarized themselves with all provisions of the Operating Rules, understand them, and agree to comply with them. The Operating Rules are placed in a visible position at the reception of the Facility. The Operator reserves the right to make changes to the Operating Rules. For the purposes of these Operating Rules, a Customer means a natural person who consumes services from the Operator in terms of these Operating Rules. The Website is the internet address www.steamfactory.sk through which reservations for individual services provided by the Operator can be made under the conditions specified in Art. VIII of these Operating Rules. The entire area of the Facility as well as the surrounding area is monitored by a CCTV system. The manner of providing services means enabling the Customer to use the premises of the sports and entertainment zones of the Facility, or to consume its services based on the proper payment of the admission fee in one of the forms specified in Art. VIII of these Operating Rules.

2.2 Characteristics of the establishment The establishment is a multi-functional sports and entertainment facility which includes 8 sports and entertainment zones and a catering facility. The sports and entertainment zones that are part of Steam Factory are: Skating oval (roller skates), Climbing wall, Fitness zone, Rope center, so-called Tarzánia, Children's World, Fun Game – slot machines, Laser tag and Shooting range.

2.3 Character of the establishment and opening hours The establishment is intended for the public with operations open 7 days a week (Monday - Sunday) with opening hours Mon – Thu 14:00 to 20:30, Fri 10:00 – 21:00, Sat 09:00 – 21:00, Sun 09:00

– 20:00. Entry to the common areas and the catering facility is free of charge. Entry to the sports and entertainment zones is subject to a fee, according to the current price list, which is available at the reception of the facility or on the website www.steamfactory.sk. The Operator reserves the right to change the current price list of services provided as well as the opening hours of the establishment. The Operator uses the premises based on a Lease Agreement with the owner of OC OPTIMA, the company Palm Corp, s.r.o.

2.4 Layout and description of the establishment

The ground floor of the establishment is divided into several zones: 1. Entrance corridor 2. Restaurant with restaurant seating and a bar 3. Reception 4. Shooting range 5. Skating oval (roller skates) 6. Children's World with an animator 7. Climbing wall 8. Rope center, so-called Tarzánia

9. Fun Game zone

The customer enters the premises through a connecting corridor from the shopping passage of OC Optima next to the BILLA store. After entering the premises, they arrive in the restaurant zone where the reception is located – see image above. If the customer wishes to use exclusively the restaurant services, they do not use the changing room; instead, coat hangers are used to store coats. Restrooms for restaurant customers are located to the right of the entrance, behind the smoking area. The smoking area is an enclosed zone in the form of an old bus in a so-called Steam Punk design, which is characteristic of the entire establishment. The skating zone, Rope center, Fun Game zone, small Fitness center and Climbing wall are located to the right of the entrance in the large hall. This hall also contains changing rooms and another Fun Game zone on the mezzanine next to the changing rooms. The layout of individual zones is visible on the attached diagram. The customer goes upstairs via the stairs located next to the reception. Upstairs, there is a small café seating area with a bar, another Fun Game zone, and the entry to the Children's World. Next to the bar, there is the entrance to the so-called Laser Tag (a laser equivalent of

Fitness

Paintball) and into the multi-functional conference room. Upstairs, there are small restroom facilities intended especially for visitors of the children's world. Opposite the bar, there is a door leading to the outdoor terrace, where there is outdoor café seating during the summer. The layout with a description of individual zones is shown in the attached diagram.

2.5 Scope of activities and organization of the facility's operations The entire area of the establishment is divided into three basic zones: A. Free zone which includes: • Entrance corridor and the area in front of the reception • Restaurant and café seating on the ground floor • Stairs to the upper floor • Restaurant and café seating on the upper floor • Terrace • Fun Game zone • Shop next to the reception • Restroom facilities intended for restaurant customers B. Paid zone which includes:

Fitness

• Climbing wall and Fitness • Rope center • Children's World • Shooting range • Laser Tag • Restroom facilities intended for customers of paid zones • Changing rooms C. Employee zone to which only employees have access and which includes: • Kitchen and warehouses • Restroom facilities and toilets for employees • Office • Reception and bar • Technical rooms

From the perspective of customer movement and the use of restroom facilities and changing rooms, the organization of the establishment is as follows: After entering the premises, the customer enters the free zone where the restaurant seating and reception are located. If the customer does not use the paid services (zones with individual activities) and moves only within the free zone, they will use the coat hangers located in the restaurant to store their coat and the toilets in the left part behind the smoking area.

2.6 Type and manner of providing services

Climbing wall and Fitness: After purchasing a ticket at the reception of the Facility, the customer receives a chip wristband for a refundable deposit and a key to the changing room for a refundable deposit, and passes along the inline track to the changing rooms and restroom facilities reserved for this zone. Within the climbing and Fitness zone, the customer must move in sports footwear. The maximum duration of the visitor's stay in this zone is limited according to

the operating hours of the given day. Before entering the climbing wall, the customer is obliged to sign a document on instruction and assumption of responsibility in the event of injury or damage to health. The customer enters the climbing wall at their own risk! Entry is permitted exclusively to persons who have not consumed any alcoholic or other intoxicating substances! Entry to this zone is permitted to persons over 15 years of age. Persons under 15 years of age may only enter with a responsible person.

Roller skating: After purchasing a ticket at the reception of the Facility, the customer comes to the lockable lockers located near the skating oval and stores their shoes and coat in the locker. Since special sports clothing is not expected for skating activities, changing clothes is not required for customers under standard circumstances. If the customer requires it, they can request the use of a changing room at the reception; the reception staff will issue the customer a key to the locker for a refundable deposit and enable them to use the changing room.

Children's World: After the purchase of a ticket by the child's parent at the upper bar on the first floor of the Facility, the child receives a chip wristband on their wrist for a refundable deposit, which is used for entry through the entry turnstile. The parent signs a declaration of responsibility for the child during their entire stay in the Facility. Entry to the Children's World is via a suspended bridge over the skating rink. The child stores their shoes in a locker near the entrance and enters the Children's World without shoes. The minimum age of a child for entry into the children's playground is 4 years. Entry of parents into the Children's World is permitted.

Laser Tag: After purchasing a ticket at the upper bar on the first floor of the Facility, visitors move to the room to the right of this bar, where an briefing on the game will be conducted by a trained employee of the Facility. Laser tag is a fun game in which players try to hit the opponent with a laser beam from a laser "gun". Each player wears a vest with sensors sensitive to laser beams.

The play area itself consists of a labyrinth with obstacles, which is entered through the so-called Briefing room where guns and vests are stored. In this room, the staff instructs players and explains the rules to them. The minimum number of players is four, the maximum number is ten. The duration of one game is 12 minutes. Players can store their belongings in lockers near the upper reception. Rope obstacle course: After purchasing a ticket at the reception of the Facility, the customer receives basic equipment for the Rope obstacle course from the staff – a sit harness with safety lanyards, climbing shoes and a helmet. Subsequently, they move to the starting point of the obstacle course, where the operating staff trains them and instructs them on safety of movement on the obstacle course. After getting acquainted with the safety rules, the visitor begins tackling the obstacle course.

Shooting range : The shooting range area is divided into two zones – the control room where the shooting range supervisor sits and the firing room. Entry into the firing room is only possible for gun license holders. If the visitor does not have a gun license, entry is only possible when accompanied by a professionally qualified person - an instructor authorized to do so. The shooting range has a safety certificate and is soundproofed from the surrounding areas.

Fun Game zone: The Fun Game zone represents slot machines which are located at several positions in the Facility. On the ground floor, mezzanine, and first floor of the Facility. Slot machines are activated by tokens. Euro coins can be exchanged for tokens in token changers located on the ground floor near the main reception, or on the first floor near the upper bar. After playing the game, tickets are issued from the slot machine, which are exchanged in the so-called ticket machine located on the upper floor near the upper bar. The ticket machine calculates the number of accumulated tickets, which the customer then exchanges at the upper bar for sweets or toys.

2.8 Prohibited actions in the provision of services

In the sports and entertainment facility, it is prohibited to perform all activities except for the activities listed in Art. II in point 2.6 of these Operating Rules. An exception to the prohibition is granted by the Board of Directors of the company or the operations manager after assessing the purpose, safety, and hygienic conditions. In the sports and entertainment Facility, it is prohibited to act in conflict with these Operating Rules and to violate the operating rules of individual attractions of the Facility. No sports activities other than those for which the individual zones of the facility are intended may be performed on the sports grounds. Violation of this prohibition is considered a serious breach of the operating rules, and the Operator reserves the right to ask the customer to leave the premises of the Facility in such a case, or to have them escorted out. Prohibited manipulations during individual sports activities are part of Art. IV of these Operating Rules in the section Operating Rules of individual attractions.

Art. III 3. Operating conditions and principles of health protection of visitors and employees of the facility

- The premises of the establishment must be kept clean and orderly during the provision of services. When using tools and objects intended for the activities referred to in Art. II, Customers and employees of the establishment are obliged to proceed in accordance with the manufacturer's instructions for individual equipment and the instructions of the responsible employee, in order to avoid endangering the health of Customers and Employees of the Facility. - Hygienic and anti-epidemiological regulations and measures are observed in the establishment. The Operations Manager is responsible for compliance with them - ensuring proper hygiene of the establishment. In particular, they ensure measures to prevent the occurrence and spread of communicable diseases.

- The establishment must be kept clean and orderly. All employees must pay attention to personal hygiene. Employees are equipped with personal protective equipment, in particular work clothing and work footwear. They have paper towels and soap at their disposal.

- Visitors – athletes have changing rooms at their disposal, which are equipped with benches and lockable lockers. The anteroom has running hot and drinking water, liquid soap and a hand dryer. The facility has an even number of changing rooms. Customer changing rooms serve visitors of the climbing wall and fitness zone. Customer changing rooms are located in the free zone and are divided into men's changing rooms and women's changing rooms and are properly marked. There is at least 0.7m2 of unoccupied area per athlete. The washroom and sanitary facilities are entered from the changing room, where there is a sink, soap and a hand dryer. In the washroom, there is one shower head per 4 athletes and one sink per 10 athletes. Cold and hot water is supplied to the sinks and showers. The toilets are entered from the changing room, with 1 toilet bowl and one urinal per 10 men and 2 toilet bowls per 10 women. Capacity of changing rooms: Men's changing room: 20 men Women's changing room: 20 women Customers of the paid zone – climbing wall, skating oval and fitness also have at their disposal sanitary facilities on the ground floor, which are marked WC – women, WC- men. WC-women contains 4 sinks, 3 toilet stalls, 2 soap dispensers, a hand dryer and a waste bin. WC – men contains 3 toilet stalls, 3 urinals, 2 sinks, 1 soap dispenser and a hand dryer. The walls in the washrooms and toilets are tiled with ceramic tiles and the floors with floor tiles. There are 2 utility sinks for the cleaner in the facility. The facility has changing rooms for employees in an even number of 2, namely: Female employee changing rooms and Male employee changing rooms, which include a toilet, a shower and lockable changing lockers for storing employees' clothing and personal belongings.

Capacity of employee changing rooms: Female employee changing rooms - 10 Male employee changing rooms- 10 - Artificial lighting designed in such a way that its intensity meets the requirements for the sports sector while not dazzling visitors. - Light fixtures and windows are protected against breakage - Entry to the sports surface is permitted only in clean footwear. - The establishment is equipped with a sufficient quantity of cleaning and disinfecting agents. - A first aid kit, the contents of which are continuously replenished, shall be placed in a suitable and accessible location in the facility. - The first aid kit located in the establishment is equipped with basic medical material in accordance with Annex No. 1 to Decree of the Ministry of Health of the Slovak Republic No. 554/2007 Coll., and is regularly inspected and replaced. - Ventilation, heating and lighting of the establishment are provided by the Operator. The Customer of the Facility has an obligation not to pollute the facilities and other internal equipment of the Facility. - A notice prohibiting smoking and a notice prohibiting handling of open fires in accordance with Act No. 377/2004 Coll. on the Protection of Non-smokers and on amendments to certain acts, as amended, is posted in a visible place. - Persons under the influence of alcohol and under the influence of any narcotic or psychotropic substances, as well as persons in dirty clothing and obviously inappropriate clothing, without proper and clean footwear, as well as persons who by their behavior disturb or restrict other visitors of the Facility in its proper use, may not use the services of the Facility's establishment. The Operator is entitled to expel such persons from the Facility and forbid them from entering the Facility. - Persons with a health condition that precludes the safe performance of sports or physically strenuous activities visit the Facility at their own risk, and the Operator bears no responsibility for their health condition and any deterioration thereof. Sports and other recreational activities are performed by visitors at their own risk. Visitors are obliged to inform instructors and coaches of their serious illnesses in advance - in writing.

Visitors are advised to undergo a medical examination before starting an exercise, entertainment or other program in the Facility. - Employees of the Operator of the sports and entertainment facility Steam Factory and persons authorized by the Operator of the sports and entertainment facility Steam Factory to ensure safety and order in the sports and entertainment facility Steam Factory /hereinafter referred to as the 'staff'/ are entitled at any time to request persons who by their behavior disturb or restrict other visitors of the sports Facility in its proper use to leave the Facility. The visitor is obliged to comply with this request immediately. If they fail to do so, they may be escorted out of the Facility. In the event that such a visitor is a visitor of the paid zone, they are not entitled to a refund of the admission fee. Art. IV 4. Instructions, restrictions, Operating rules of individual attractions and prohibitions concerning visitors of the facility, which must be published in a place of the facility accessible to visitors

4.1 Instructions for visitors of the sports and entertainment facility

General visiting and operating rules - A visitor of the multifunctional sports and entertainment facility Steam Factory is entitled to use the services of the free zone (zone A) free of charge. - A visitor of the multifunctional sports and entertainment facility Steam Factory is entitled to use the services of the paid zone (zone B) of the sports facility Steam Factory, or to consume services provided by it on the basis of a properly paid admission fee in one of the forms specified in Art. V of these Operating Rules. A visitor of the multifunctional sports and entertainment facility Steam Factory is not entitled to use the premises of the employee zone (zone C) and is prohibited from entering it. - The visitor acknowledges that by paying a one-off admission fee or purchasing a season ticket to the Facility according to the valid price list of the Operator, they agree to these

Operating Rules as well as the Price List, and is simultaneously bound by the obligations arising therefrom in the same manner as any member. - A Visitor may also enter the paid zone of the Facility with the verbal consent of the Operator. A Visitor is defined as a natural person who is not an employee or worker of the Operator, and who does not enter the sports Facility for the purpose of consuming services or purchasing goods. The Visitor is obliged to observe all rules and orders established by the Operator during their stay in the Facility.

Visitors are further obliged to: - Observe the Opening Hours. If a Visitor exceeds the Opening Hours limit, the Operator may charge a fee for late departure from the premises of the Facility in the amount of an additional admission fee equal to the value of the last consumed service. - Follow the instructions of staff, operator, coaches and instructors - Immediately report any equipment malfunction to the staff of the establishment - During the use of the sports Facility, use clothing, footwear and sports gear and equipment suitable for performing the respective sports activity so as not to endanger their own health or the health of other visitors and not to pollute the premises of the sports Facility, and use their own towel. - Ensure their own safety as well as the safety of other visitors. The management of the establishment bears no responsibility for damage, injury, or accidents caused to visitors or clients by their own carelessness or by failure to comply with the provisions of the operating rules or instructions of the staff. - Drinking alcoholic beverages is strictly prohibited in the areas intended for exercise, climbing, rope center, in-line skating, fun game zone, laser tag and the shooting range - Maintain cleanliness and order throughout the Facility - Do not damage sports and other equipment and facilities of the Steam Factory establishment

- Based on the decision of the operator, certain types, scope, or quality of provided services may be limited for a certain period of time, for example, due to special events held on the premises of the Facility, or for technical or personnel reasons. - In the event that services are provided to visitors in groups in the Facility, under the guidance of a certified coach or instructor, the Operator reserves the right to change the person of the coach or instructor. The Operator is not obliged to inform about such a change in advance.

4.2 Prohibitions concerning visitors of the sports and entertainment facility The following is prohibited on the premises of the Facility: - Bringing in and using glass objects (including bottles) outside the restaurant and cafe seating areas on the ground floor, restaurant and cafe seating areas on the first floor, multifunctional room and terrace. - Photographing or filming individuals as well as groups without their consent. For photography or filming intended for commercial purposes and for the press, it is necessary to obtain permission from the responsible person, namely the operations manager. - Smoking is strictly prohibited throughout the Steam Factory Facility, except for the smoking zone, which is an enclosed zone in the form of an old bus. Smoking in the premises of the restaurant, bar, fitness center, in-line area, climbing wall, rope center, Kids' World, shooting range is considered behavior restricting other Visitors of the Steam Factory Facility in its proper use. - Creating excessive noise and restricting the comfort of other visitors by any behavior - Using drugstore goods outside of showers - Consuming (anything) outside of the designated area - Tampering with the technical equipment of the Facility - Bringing animals into the Facility - Requesting employees for services that contradict the Operating Rules - Smoking and handling open fire is prohibited in the entire sports and entertainment center premises, except in designated areas

- Prohibitions concerning visitors of individual activities in the paid zones are set out in Art. IV, point 4.3 of these Operating Rules.

4.3 Visiting and operating rules of individual sports activities of these Operating Rules. - Visiting and operating rules climbing wall - Visiting and operating rules bouldering wall - Visiting and operating rules skating - Visiting and operating rules Laser Tag - Visiting and operating rules of the Rope Center - Visiting and operating rules Kids' World - Visiting and operating rules Kids' Corner - Visiting and operating rules Fitness center - Visiting and operating rules Shooting Range – forms a separate document Annex No. P01 Operating Rules of the Shooting Range. Visiting and operating rules climbing wall STEAM FACTORY

1. Introductory provisions The Operating Rules apply to natural persons performing sports activities - sports climbing - according to Article II of the Operating Rules. It is visibly placed on the premises of the climbing wall, on the premises of the reception, is available in the cafe, and every visitor of the climbing wall is obliged to read it carefully upon their first visit. Every visitor acknowledges the operating rules and is obliged to observe them. Violation of the operating rules may lead to the expulsion of the visitor by the wall staff, without any right to a refund of the admission fee. In the event of repeated and serious violations of the operating rules, the violator may receive a permanent ban on entry to the climbing wall. In such a case, season tickets and admission passes will be confiscated from their owners without any right to a refund of the paid amount. 2. Who can independently perform sports activities.

2.1 Medically fit persons over 15 years of age who are proficient in the technique of sports climbing and the use of sports climbing safety equipment. 2.2 Persons under 15 years of age may engage in sports activities only when accompanied by a person over 18 years of age who is proficient in the technique of sports climbing and the use of sports climbing safety equipment. 3. Safety 3.1 Injuries when climbing on artificial walls occur mainly due to incorrect rope handling and inattentiveness. Insufficient mastery of climbing and belaying techniques or the use of unsuitable equipment poses a risk of serious injury. No information in these Operating Rules can replace proper training and practice. Completing proper training in safe climbing and belaying techniques is your own responsibility. 3.2 You use the climbing wall at your own risk! Every user is aware that climbing on an artificial wall involves risks that the operator – even if all the rules set out in the operating rules are complied with – is unable to fully eliminate. Using the climbing wall requires full concentration when climbing and belaying. 4. Prohibited actions 4.1 Engaging in sports activities under the influence of alcohol, psychotropic and narcotic substances. 4.2 Smoking and handling open fire is prohibited in the climbing wall area. 4.3 Making any changes to the wall is prohibited, such as moving holds, moving and installing other belay components. 4.4 During climbing, it is prohibited to use sports climbing equipment that does not comply with the safety and technical requirements specified in STN. 4.5 It is prohibited to climb without a safety helmet - when the height of the feet is greater than 1.5 m above the ground. 4.6 The belayer must not follow the lead climber until they have returned to the starting point of the route. 4.7 Rapid lowering is generally prohibited. When lowering a climber, the belayer is responsible for ensuring that they do not endanger any third parties. 4.8 Abseiling from the wall is prohibited, except as provided for in Section 5.10 of the Operating Rules.

4.9 Soloing is prohibited. (Climbing without a rope with feet at a height exceeding 1.5m). Soloing endangers not only the solo climber themselves, but also other visitors of the centre. Traversing/bouldering is permitted with feet at a maximum height of 1.5 m. At times of high wall occupancy, the wall staff have the right to request a visitor to end traversing/bouldering if they judge that it disrupts the smooth operation of the centre. 4.10 During climbing, belaying or other rope handling, it is prohibited to use mobile phones or headphones, to talk or to be otherwise distracted. 4.11 Children under 15 years of age may only move in the immediate vicinity of the wall when accompanied by an adult. Staying near the climbing wall is only possible under the continuous supervision of an adult or as part of organized group training. Free movement and children playing in the climbing wall area is prohibited. 4.12 The use of own quickdraws is prohibited. Bolts without carabiners must not be used. When grabbing the bolt hangers, you may lose an entire finger in the event of a fall. 5. Climbing rules 5.1 The climber and the belayer must check each other before every route. It is important to check whether the harnesses are properly fastened, the buckle is doubled back, the climber is properly tied in, whether the belayer has made the Munter hitch correctly, or has properly loaded the belay device, whether the knots are fully tied and properly tightened, whether the carabiners are properly closed, etc. 5.2 With assisted braking devices (Gri-Gri, Tre), it is necessary to be particularly careful: before climbing, it must be checked by a short pull on the rope whether the rope is correctly loaded and the belay device locks the rope in the event of a fall. 5.3 The rope must be at least 30 metres long. Ropes that are too short are particularly dangerous as they do not have sufficient length when lowering the climber. 5.4 The belayer must stand in the immediate vicinity (1m - max. 2.5 m) of the start of the route. Belaying while sitting is prohibited for safety reasons. 5.5 The lead climber must clip all protection. Anyone who does not climb to the last protection on the route must immediately pull down the rope after being lowered to the ground. If they climb the route to the end, they must clip the last protection.

5.6 Clip only quickdraws in one line. Before starting the route, look at the line of quickdraws that belongs to the given route. Clipping quickdraws from adjacent routes needlessly blocks neighboring lines. 5.7 Only one rope may be clipped into one quickdraw. If multiple ropes are clipped into one quickdraw, friction is created, which can damage the ropes and, in extreme cases, lead to a dangerous injury. 5.8 The rope must be pulled down in such a way that it passes along the wall through the protection clipped by the lead climber. The person pulling down the rope is responsible for ensuring they do not endanger any third parties. 5.9 If a climber is currently on a route (regardless of whether they are lead climbing or top-roping), no one else may start that route. Violation of this rule poses a risk of injury to the lower climber in the event of a fall of the climber above them. 5.10 Abseiling is permitted only within climbing courses and only in designated locations. 5.11 All users are aware that holds and volumes/footholds rotate or, in extreme cases, even break. Users assume any liability for injuries associated with this point. 5.12 During your stay near the wall, avoid the fall zone below climbing persons. 5.13 Before climbing, study the diagram showing the safety principles for climbing and belaying on the wall. 5.14 Before climbing, consider your health status. Sick persons are at a much higher risk of injury. 6. Top-rope climbing 6.1 In principle, top-rope climbing is allowed only on ropes hung by the climbing wall staff. Knots and carabiners on these ropes must not be opened. Any damage to the ropes must be reported to the wall staff. When the centre is not busy, top-rope climbing is also possible on other routes, subject to the following restrictions: 6.2 Due to the risk of a pendulum swing, climbing is only permitted on a rope that is clipped into all intermediate protection leading to the last carabiner. The belayer must keep the rope properly tight. Climbers climbing top-rope must be considerate of other climbers in the event of a fall. 7. Courses Course participants must comply with all instructions of the course leader. The course program can be obtained from the centre staff, who will provide you with all the necessary information.

8. Equipment 8.1 Every visitor is responsible for the good condition of their equipment. The equipment used (ropes, carabiners, belay devices, etc.) must comply with standards (UIAA tests, etc.). 8.2 Should the Facility's staff find deficiencies in the visitor's equipment, they have the right to warn them and request the immediate replacement of the respective part of the equipment. 8.3 If any deficiencies are found on the climbing wall (protection, loose holds, carabiners, etc.), climbers are obliged to immediately report this to the wall staff. 9. Staff 9.1 Upon entering the climbing wall, you are obliged to show the wall staff your season ticket/pass or pay the admission fee without being asked. 9.2 You must comply with the staff's instructions in all cases. 9.3 The staff are neither obliged nor able to constantly check the wall users to ensure they comply with all provisions of the operating rules. 9.4 In the event of theft or vandalism (holds, sports equipment, valuables, etc.), the staff are obliged to report the persons in question to the police. 10. Centre opening hours The climbing wall is available to visitors according to the currently valid opening hours. Cases may occur when it will be necessary to close part of or the entire wall (route setting, inspections, competitions, events, etc.). Such exceptional cases will be announced in advance. 11. Order and cleanliness Climbing or belaying barefoot is prohibited. In order to protect the wall structure, climbing in approach shoes/boots, slippers and socks is prohibited. Only climbing shoes, football boots with completely cut-off studs, and clean sneakers are allowed. Changing rooms are designated for storing belongings; it is prohibited to store these items in the area under the climbing wall. 12. Disclaimer of liability for damage caused by non-compliance with the operating rules The wall operator is exempt from liability for damage caused to the property and health of persons engaging in sports activities if it is proven that the damage occurred due to a violation of the provisions

of the operating rules by the persons engaging in the sports activity. The wall operator is exempt from liability for damage to items, as well as for items stored outside the designated areas (valuables can be stored with the centre staff). 13. First aid area The first aid kit, emergency telephone numbers and a telephone are located at the wall service counter.

Visitor and Operating Rules for STEAM FACTORY bouldering wall

1. Introductory provisions The Operating Rules apply to natural persons engaging in sports activity - sports climbing according to Article II of the Operating Rules. It is visibly posted on the climbing wall premises and reception area, and every visitor to the climbing wall is obliged to read it carefully on their first visit. Every visitor acknowledges the Operating Rules and is obliged to comply with them. Violation of the Operating Rules may lead to the visitor being expelled by the wall staff, with no right to a refund of the admission fee. In the event of repeated and serious violations of the Operating Rules, the offender may be permanently banned from entering the climbing wall. In such a case, season tickets and multi-entry passes will be confiscated from their holders without any right to a refund of the amount paid. 2. Who can independently engage in sports activity 2.1 Medically fit persons over 15 years of age who are proficient in the technique of sports climbing and the use of sports climbing safety equipment. 2.2 Persons under 15 years of age may engage in sports activities only when accompanied by a person over 18 years of age who is proficient in the technique of sports climbing and the use of sports climbing safety equipment. 3. Safety 3.1 Injuries when climbing on artificial walls occur mainly due to inattentiveness. Safe climbing technique training or the use of unsuitable equipment poses a risk of serious injury. No information in these Operating Rules can replace proper training and practice. Completing proper training in safe climbing techniques is your own responsibility. 3.2 You use the climbing wall at your own risk! Every user is aware that climbing on an artificial wall involves risks that the operator – even if all the rules set out in the operating rules are complied with –

is unable to fully eliminate. Using the climbing wall requires full concentration when climbing and belaying.

4. Prohibited activities 4.1 Engaging in sports activities under the influence of alcohol, psychotropic, and narcotic substances. 4.2 Smoking and handling open fire is prohibited in the climbing wall area. 4.3 Making any changes to the wall is prohibited, such as moving holds. 4.4 During climbing, it is prohibited to use mobile phones or headphones, talk, or otherwise distract oneself. 4.5 Children under 15 years of age are only allowed in the immediate vicinity of the wall when accompanied by an adult. Presence near the climbing wall is only possible under the continuous supervision of an adult or as part of organized group training. Free movement and play of children in the climbing wall area is prohibited. 4.6 Barefoot climbing or belaying is prohibited. 5. Climbing rules 5.1 If a climber is already on a route, no one else may enter that route. Violation of this rule carries a risk of injury to the climber in the event of a fall of the climber above them. 5.2 All users are aware that holds and footholds spin or, in extreme cases, even break. Users assume all liability for injuries related to this point. 5.3 During your stay near the wall, avoid the fall zone beneath climbing individuals. 5.4 Prior to climbing, study the diagram displaying the safety guidelines for climbing. 5.5 Prior to climbing, consider your state of health. Sick individuals face a much higher risk of injury. 6. Staff

6.1 Upon entering the climbing wall, you are obliged to show the wall staff your season ticket or pay the admission fee without being asked. 6.2 The instructions of the staff must be followed in all cases. 7. Opening hours of the center 7.1 The climbing wall is available to visitors according to the currently valid opening hours. Cases may occur when it will be necessary to close part or all of the wall (route building, inspections, competitions, events, etc.). Such exceptional cases will be announced in advance. 8. Order and cleanliness 8.1 Barefoot climbing or belaying is prohibited. 8.2 In the interest of protecting the wall structure, climbing in hiking boots, slippers and socks is prohibited. Only climbing shoes, football boots with completely cut-off studs, and clean sneakers are allowed. Cloakrooms are designated for storing items; storing these items in the area beneath the climbing wall is prohibited. 8.3 Before entering the climbing wall, the visitor is obliged to change into clean sports clothes in the cloakroom and change footwear. The capacity of the women's cloakroom is 20 people and the men's cloakroom is 20 people. The lockers in the cloakroom serve for storing shoes, clothing and personal belongings of visitors to the paid zone. Do not store valuables in the cloakroom lockers. The operator is not liable for items stored in the cloakroom and in the lockers. 9. Disclaimer of liability for damages caused by non-compliance with the operating regulations The wall operator is exempt from liability for damages caused to the property and health of persons performing sports activities if it is proven that the damage occurred as a result of a violation of the provisions of the operating regulations by the persons performing sports activities. The wall operator is exempt from liability for damages to items, as well as for items stored outside the premises designated for this purpose (valuables may be deposited with the center's staff). 10. First aid area

The first aid kit, emergency phone numbers and a telephone are located in the reception area

Visitor and Operating Regulations for Skating STEAM FACTORY 1. Introductory provisions The Operating Regulations apply to physical persons performing sports activities – roller skating – pursuant to Article II. of the Operating Regulations. They are visibly posted in the reception area, and every visitor to the skating rink is obliged to read them carefully upon their first visit. Every visitor acknowledges the Operating Regulations and is obliged to comply with them. Violation of the Operating Regulations may lead to the visitor being expelled by the staff, without any right to a refund of the admission fee. In the event of repeated and serious violations of the Operating Regulations, the violator may be permanently banned from entering the skating rink. In such a case, seasonal tickets and multi-entry passes will be confiscated from their holders without any right to a refund of the paid amount. 2. Who may perform sports activities independently 2.1 Medically fit persons who are not under the influence of alcoholic and narcotic substances. 2.2 Persons under 8 years of age may perform sports activities only when accompanied by a person over 18 years of age.

3. Safety 3.1 Every visitor is obliged to use skates that are in good technical condition and that do not pose a risk of damage leading to a fall of the skater. 3.2 Every skater is obliged to skate in a manner that does not endanger or restrict other skaters. 3.3 Restricting movement and colliding with other skaters is strictly prohibited. 3.4 The use of mobile phones or headphones is prohibited during skating. 4. Rules of movement on the skating rink 4.1 Upon entering the skating rink, the visitor is obliged to ensure that no other skater is approaching the entrance area to prevent collisions. 4.2 Skating of all skaters on the skating rink always takes place in one direction only – counter-clockwise. It is prohibited to skate against the direction of movement of other skaters. 4.3 Every skater is obliged to skate in a manner that does not endanger or restrict other skaters. 5. Obligations of the visitor 5.1 Before entering the skating rink, the visitor is obliged to purchase a ticket and pass through the entrance turnstile. If requested by an employee of the facility, the visitor is obliged to show the season ticket or ticket to the staff. 5.2 The visitor may remain on the skating rink only for the period of time corresponding to the price of the purchased ticket. After the time has expired, they are obliged to leave the skating rink. 5.3 Visitors are obliged to comply with the instructions of the employees of the facility. 6. Prohibited activities 6.1 Engaging in sports activities under the influence of alcohol, psychotropic, and narcotic substances. 6.2 Smoking and handling open fire is prohibited in the skating rink area.

6.3 Standing on the skating rink is prohibited. If a skater needs to stop for necessary reasons, they must move to the edge of the skating rink. 7. Disclaimer of liability for damages caused by non-compliance with the operating regulations 7.1 The wall operator is exempt from liability for damages caused to the property and health of persons performing sports activities if it is proven that the damage occurred as a result of a violation of the provisions of the operating regulations by the persons performing sports activities. The wall operator is exempt from liability for damages to items, as well as for items stored outside the premises designated for this purpose (valuables may be deposited with the center's staff). 8. First aid area The first aid kit, emergency phone numbers and a telephone are located in the reception area.

Visitor and Operating Regulations for Laser Tag STEAM FACTORY 1. Introductory provisions 1.1 The Operating Regulations apply to physical persons participating in the LASER TAG amusement game pursuant to Article II. of the Operating Regulations. They are visibly posted in the reception area, and every participant in the game is obliged to read them carefully upon their first visit. Every participant in the game acknowledges the Operating Regulations and is obliged to comply with them. Violation of the Operating Regulations may lead to the visitor being expelled by the staff, without any right to a refund of the admission fee. In the event of repeated and serious violations of the Operating Regulations, the violator may be permanently banned from participating in the game. In such a case, seasonal tickets and multi-entry passes will be confiscated from their holders without any right to a refund of the paid amount.

2. Who may participate in the game 2.1 Medically fit persons who are not under the influence of alcoholic and narcotic substances. 2.2 The game is suitable for persons from 8 years of age. Children under 12 years of age must be accompanied by a legal representative over 18 years of age. 3. Safety 3.1 Players entering the game area are obliged to behave considerately and cautiously to prevent potential injuries or damage to health and property. 3.2 Players are obliged to use appropriate footwear during the game, which does not have a high heel and is not slippery. 3.3 Restricting movement and colliding with other players is strictly prohibited. 3.4 The use of mobile phones or headphones is prohibited during the game. Entering the game areas with drinks or food is prohibited. Vests must not be worn on bare skin. 3.5 Lying on the floor or climbing on obstacles in the game area is prohibited

4. Basic rules of the game 4.1 The player wears a vest whose sensors glow in a specific color. There is also a sensor on the weapon. The goal of the game is to hit the opponent's sensor with the weapon's laser beam. There are several alternatives (game modes) of the game. Each game mode has specific rules which the staff will explain to the players before the start of the game. 4.2 Covering the sensors is prohibited 4.3 The standard length of the game is 12 minutes. 4.4 The minimum number of players is four, the maximum number is twelve.

5. Obligations of the visitor 5.1 Before entering the game area, the visitor is obliged to purchase a ticket. If requested by an employee of the facility, the visitor is obliged to show the season ticket or ticket to the staff. 5.2 In the event of detecting any defect in the weapon or vest, the user is obliged to immediately report this fact to an authorized person or staff. 5.3 In the event of damage to the property of this facility or contamination of the premises /whether by their own fault, the fault of other visitors, or the fault of a child for whom the visitor is responsible/, the visitor is obliged to immediately notify the operating staff. 5.4 Visitors are obliged to comply with the instructions of the facility's employees and play the game according to the established rules. 5.5 Visitors are obliged to maintain order, cleanliness, and hygiene 5.6 Every visitor confirms that all photographs taken in the gaming areas or in the reception area are the property of the operator, and the operator may publish them at their discretion on their website, social networks, or exhibit them on their premises in printed form. If the visitor expresses disagreement with the publication, the operator undertakes not to publish the photograph in question. The visitor may withdraw their consent at any time by written notice delivered in person to the operator or to the operator's electronic address.

6. Personal Data Protection A visitor who is a natural person, by making a reservation on the operator's web portal or by sending an order, confirms that they give their consent, within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27.04.2016 GDPR on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, to the collection, storage, and processing of personal data provided by them in the scope of first name, surname, telephone contact, e-mail, company name

by the Provider and their use for booking along with other operations associated with the ordered and provided Service, including subsequent communication with the Visitor (complaints, withdrawal from the contract, informing the visitor, etc.), as well as for the Provider's own marketing needs, for the purposes of offering Services, sending information about products and services, including by electronic means (e-mail, newsletter...). In the event of incorrect data, the Visitor bears full responsibility for damages caused by providing false data. 7. Disclaimer of liability for damages caused by non-compliance with the operating rules 7.1 If any damage or injury occurs as a result of the act or omission of the visitor, the liability of the visitor shall be governed by the relevant legal regulations, in particular the Civil Code and related legal regulations. 7.2 The game operator is released from liability for damage caused to the property and health of persons participating in the game if it is proven that the damage occurred due to a violation of the provisions of the operating rules by the game participants. The game operator is released from liability for damage to items, as well as for items stored outside the designated areas (valuables can be stored in storage lockers). 8. Area for providing first aid The first-aid kit, emergency phone numbers, and a telephone are located in the reception area

Visitor and Operating Rules of the STEAM FACTORY Rope Center

1. Introductory Provisions

1.1 The Operating Rules apply to natural persons performing sports activities - pursuant to Article II of the Operating Rules. They are visibly posted on the premises of the Rope Center and in the reception area, and every visitor to the rope center is obliged to read them carefully upon their first visit. Every visitor acknowledges the Operating Rules and is obliged to comply with them. Violation of the Operating Rules may lead to the visitor being expelled by the rope center staff, with no right to a refund of the admission fee. In the event of repeated and serious violations of the Operating Rules, the offender may be permanently banned from entering the rope center. In such a case, season tickets and multi-entry passes will be confiscated from their holders without any right to a refund of the amount paid. 1.2 Entry to the rope center is only permitted for persons over 150 cm! 1.3 You use the rope center at your own risk! Persons under 18 years of age use the activities of the rope center under the responsibility of their legal representative.

2. Before entering the high obstacles of the rope center, you are obliged to: 2.1 Comply with the instructions of the Rope Center operator (hereinafter referred to as "RC") and undergo the initial briefing 2.2 Familiarize yourself thoroughly with the Operating Rules 2.3 Sign a declaration of fitness (signed by a responsible representative for minors) 2.4 Properly put on the equipment, which consists of a climbing harness, helmet and two carabiners, and follow the correct method of its use. If a person also goes on the zipline, a pulley will also be part of the equipment 2.5 Try out the use of the equipment, especially safety carabiners and the pulley 2.6 It is forbidden to enter the rope obstacles without undergoing the initial briefing and thoroughly familiarizing yourself with the use of safety equipment!

3. After entering the high obstacles of the rope center, you are obliged to:

3.1 Secure yourself with two carabiners attached to the steel safety cable. It is forbidden to anchor yourself with carabiners to support ropes or other structural elements 3.2 When changing obstacles, always switch only one carabiner to the other safety cable first, and only then switch the second carabiner. You must always be secured by at least one carabiner, except when you are in an area adapted for movement without safety gear 3.3 Always follow the commands and instructions of the operator. The operator reserves the right to ask you to leave the rope obstacles immediately, even without giving a reason 4. After entering the high obstacles of the rope center, it is forbidden to: 4.1 Move or stand without being secured by at least one carabiner 4.2 Engage in other activities not related to the use of the rope center, e.g. smoking, making phone calls, etc. 4.3 Wrap the rope or any part of it around fingers, hands, or other parts of the body 4.4 Carry personal or other items that could endanger you, other participants, or the operator of the rope center 4.5 Enter the obstacle area if another participant is still there 4.6 More than two participants lingering on the platform 4.7 Max. permitted number of participants on 1 obstacle of the rope center is 1 participant 4.8 It is forbidden to use the RC under the influence of alcohol or other narcotic substances, for pregnant women, persons with heart diseases, or persons whose health condition could worsen as a result of using the rope center equipment, etc. 4.9 It is forbidden to use one's own equipment 4.10 Movement on the RC obstacles outside of opening hours is forbidden

5. General Provisions : 5.1 If a client concludes that it is no longer within their power to continue overcoming obstacles, they shall call the staff, wait until they arrive, and continue to follow their instructions. They must remain secured at all times. 5.2 The visitor is obliged to report without delay to the RC supervision (instructor) any deficiencies that could endanger their safety or health, in particular any immediate and serious threat to life or health, and to participate in their elimination to the best of their ability.

5.3 Each visitor is obliged to confirm by signing the visitor book that they have studied the rules and agree with them. Violation of the rules may lead to the visitor being expelled from the RC, with no right to a refund of the admission fee. In the event of repeated violations of the Operating Rules, the offender may be permanently banned from entering the RC premises; The operator is not liable for material damage, personal injury, or any other damage and injury caused by violation and non-compliance with the Operating Rules. 5.4 Visitors move around the rope park at their own risk and peril. The operator bears no liability for injury to the health or life of the client caused by non-compliance with the instructions and directions of the staff and instructor, or by overestimating one's own abilities and health condition. 5.5 Only a person in good health may climb. If a person conceals their poor health condition from the operator and an injury or other health complications occur as a result, the visitor has no right to claim any financial compensation from the organization operating the climbing center. 5.6 In the event of an injury caused by one's own fault or non-compliance with the established operating and visitor rules, the visitor has no right to claim any financial compensation from the organization operating the Rope Center. 6. Disclaimer of liability for damages caused by non-compliance with the operating rules 6.1 If any damage or injury occurs as a result of the act or omission of the visitor, the liability of the visitor shall be governed by the relevant legal regulations, in particular the Civil Code and related legal regulations. 6.2 The operator of the rope center is released from liability for damage caused to the property and health of persons participating in the activities of the rope center if it is proven that the damage occurred due to a violation of the provisions of the operating rules by the participants in the rope center activities. The operator of the rope center is released from liability for damage to items, as well as for items stored outside the designated areas (valuables can be stored in storage lockers).

7. Area for providing first aid The first-aid kit, emergency phone numbers, and a telephone are located in the reception area

Visitor and Operating Rules of the STEAM FACTORY Children's World 1. Introductory Provisions 1.1 The STEAM FACTORY Children's World is a commercial establishment providing entertainment and various physical activities for children aged 4 to 12 years. The play area is a defined space entered by the child/visitor after paying the admission fee, registering, and receiving an access chip for a refundable deposit. The admission price is based on the time elapsed from handing over the chip to the child after purchasing the ticket until returning the chip to the reception. The current price list is available at the reception. Entrance to and exit from the Children's World is via the access bridge located on the first floor of the STEAM FACTORY premises. Near the entrance to the Children's World, which is designed for children over the age of four, there is also a small supervised Children's Corner with an animator, designed for children from 2 years of age. The price list for entering the supervised children's corner is located directly at the attraction. Other rules applicable to the Children's World apply mutatis mutandis to the supervised Children's Corner. All other rules governing the animator and the customer in the supervised children's corner are located directly at the attraction. 1.2 A ticket to the Children's World can be purchased at the upper bar on the first floor of the STEAM FACTORY premises. A ticket to the supervised Children's World can only be purchased at the reception on the ground floor of STEAM FACTORY. A ticket can only be purchased for a child by a parent, legal guardian, or responsible person, who must not be under 15 years of age. 1.3 The parent or other responsible person is obliged to instruct their child on the rules of conduct specified in these operating rules, and it is also necessary to respect the instructions of the staff. The parent is obliged to continuously supervise their child, as the Children's World is not an area supervised by STEAM FACTORY staff. Only the small supervised children's world is under the supervision of a STEAM FACTORY animator.

1.3 In the Children's World, it is necessary to behave in such a way as to avoid disproportionate or intentional damage to children's toys, attractions, and other equipment. In the event of a gross violation of the rules of conduct, i.e., actions by which the child would endanger the health of other persons or intentionally damage the equipment, the staff of the children's corner is authorized to expel the child from the play area premises. The parent will be immediately informed of this fact by telephone by the children's corner staff. The parent is obliged to pick up the child within 15 minutes of such a call. 1.4 Personal belongings that the visitor does not want to have in the play area, or those personal belongings explicitly prohibited by the operating rules in point 9, can be stored in a lockable locker. We are not responsible for items that are not stored and properly locked in the lockers. 1.5 In the event of theft of an access chip, the deposit for each stolen access chip paid upon entry to the attraction will not be refunded to the child's parent.

2. Safety 2.1 In the Children's World, it is necessary to avoid any inappropriate behavior or disturbing or restricting other children and visitors. 2.2 Children are obliged to behave considerately towards each other to prevent injury to themselves or to other persons. 2.3 It is not permitted to bring or consume own food and drinks, including chewing gum, in the Children's World. Consumption of food purchased at STEAM FACTORY is only possible in the designated area - the corridor in the right part of the ground floor of the Children's World, or in the restaurant. 2.4 The quality and safety of toys and attractions are guaranteed by suppliers' certificates. In the event that any equipment in the Children's World is damaged during play, this fact must be reported to the Children's World staff. 2.5 The Children's World staff may limit the entry of additional visitors to the establishment if maximum capacity is reached. 2.6 Entry to the Children's World is not permitted for children with infectious diseases, colds, allergies, or other chronic illnesses and health difficulties. Such

health problems of the child must be reported in advance and consulted with the staff of the children's corner. 3. Who can independently engage in activities in the Children's World 3.1 Only children aged 4 to 12 years may enter the Children's World. Children aged 0 to 6 years may enter the small supervised Children's World. The animator cares for children from 2 years of age. Children aged 0 to 2 years may only use the attraction with a parent. 3.2 A parent (legal guardian) may enter the Children's World as part of care and ensuring the safety and health of the child.

4. Prohibited Behavior and Conduct Every visitor to the children's world is obliged to follow the instructions of the staff, and it is expressly PROHIBITED to: • Enter the play area in shoes and in inappropriate clothing • Bring and use one's own toys, as well as hard, sharp objects or glass objects; this also applies to chains, pendants, jewelry, hair clips, watches, mobile phones, sunglasses, etc., which may lead to injury (prescription glasses at one's own risk) • Bring and consume own food and drinks • Consume food and drinks outside the designated area • Chew gum on the play area • Entry of sick children and persons • Entry to the play area of persons under the influence of alcohol or other narcotic substances • Entry of an adult without a child • Entry of any animals • Smoke in the entire area of the children's corner • Climbing and scaling the sides of attractions and in places not adapted for this purpose is strictly prohibited. 5. Disclaimer of liability for damages caused by non-compliance with the operating rules

5.1 In the event that any damage or harm arises as a result of an action or omission of a visitor, the visitor's liability shall be governed by the relevant legal regulations, in particular the Civil Code and legal regulations related thereto. 5.2 The operator of the children's world is released from liability for damages caused to the property and health of persons entering the Children's World, if it is proven that the damage occurred due to a violation of the provisions of the operating rules by these persons. 6. Area for providing first aid The first aid kit, emergency phone numbers, and a telephone are located in the reception area

Visitor and Operating Rules of the STEAM FACTORY Children's Corner

1. Introductory Provisions 1.1 The STEAM FACTORY Children's Corner is a small play area on the upper floor of the STEAM FACTORY premises, featuring climbing frames for children under 4 years of age. Entry of children who have completed 4 years of age is prohibited. Entry of children to the Children's Corner is free of charge. 2. Safety 2.1 The parent or other responsible person is obliged to instruct their child on the rules of conduct specified in these operating rules, and it is also essential to respect the instructions of the staff. The parent is obliged to continuously supervise their child, as the Children's Corner is not an area supervised by the STEAM FACTORY staff. 2.2 In the children's corner, it is necessary to behave in such a way as to avoid disproportionate or intentional damage to children's toys, attractions, and other equipment. In the event of a gross violation of the rules of conduct, i.e., actions by which the child would endanger the health of other persons or intentionally damage the equipment, the staff of the children's corner is authorized to expel the child from the play area. The parent will be immediately informed of this fact by telephone

by the children's corner staff. The parent is obliged to pick up the child within 15 minutes of making such a call. 2.3 Children are obliged to behave considerately toward each other to avoid injury to themselves or to other persons. 2.4 Bringing and consuming own food and drink, including chewing gum, is not permitted in the children's corner. Consumption of food purchased at STEAM FACTORY is only possible outside the Children's Corner. 2.5 The quality and safety of toys and attractions are guaranteed by suppliers' certificates. If any equipment in the children's world is damaged during play, this fact must be reported to the children's corner staff. 2.6 The staff of the STEAM FACTORY premises may restrict the entry of additional children into the children's corner if its maximum capacity is reached. 2.7 Children with infectious diseases, colds, allergies, or other chronic illnesses and health problems are not allowed to enter the children's world. Such health problems of the child must be reported and consulted with the children's corner staff in advance. 3. Prohibited Behavior and Conduct Every visitor to the children's corner is obliged to follow the instructions of the staff, and it is expressly PROHIBITED to: • Enter the play area in shoes and in inappropriate clothing • Bring and use one's own toys, as well as hard, sharp objects or glass objects; this also applies to chains, pendants, jewelry, hair clips, watches, mobile phones, sunglasses, etc., which may lead to injury (prescription glasses at one's own risk) Bring and consume own food and drinks, • Chew gum on the play area • Entry of sick children and persons • Entry to the play area of persons under the influence of alcohol or other narcotic substances • Entry of an adult without a child • Entry of any animals

• Climbing and scaling the sides of attractions and in places not adapted for this purpose is strictly prohibited.

4. Disclaimer of liability for damages caused by non-compliance with the operating rules 4.1 In the event that any damage or harm arises as a result of an action or omission of a visitor, the visitor's liability shall be governed by the relevant legal regulations, in particular the Civil Code and legal regulations related thereto. 4.2 The operator of the children's world is released from liability for damages caused to the property and health of persons entering the Children's World, if it is proven that the damage occurred due to a violation of the provisions of the operating rules by these persons. 5. Personal Data Protection A visitor who is a natural person, by making a reservation on the operator's web portal or by submitting an order, confirms that they give their consent to the processing of personal data provided by them in the scope of name, surname, telephone contact, e-mail, and company name, within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) of 27.04.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, for the collection, retention, and processing of personal data by the Provider and their use for reservation and other actions associated with the ordered and provided Service, including subsequent communication with the Visitor (complaint, withdrawal from the contract, informing the visitor, etc.), as well as for the Provider's own marketing purposes, for the purpose of offering Services, sending information about products and services, including by electronic means (e-mail, newsletter...). In the event of incorrect data, the Visitor bears full responsibility for damages caused by providing false data. 6. Area for providing first aid The first aid kit, emergency phone numbers, and a telephone are located in the reception area

Visitor and Operating Rules of the STEAM FACTORY fitness zone 1. Introductory Provisions 1.1 The operating rules apply to natural persons performing sports activities in the fitness zone - pursuant to Article II of the Operating Rules. It is visibly displayed in the premises of the fitness zone and near the reception area, and every visitor to the climbing wall is obliged to read it carefully during their first visit. Every visitor acknowledges the operating rules and is obliged to comply with them. Violation of the operating rules may lead to the visitor being expelled by the staff, without any right to a refund of the entrance fee. In the case of

repeated and serious violations of the operating rules, the violator may receive a permanent ban on entering the fitness zone. In such a case, seasonal ticket and entry pass holders will have them confiscated without any right to a refund of the amount paid. 2. Who can independently perform sports activities. 2.1 Persons who are medically fit, who have mastered the exercise technique and the use of exercise machines and equipment of the fitness zone, and who are over 15 years of age. 2.2 Persons under 15 years of age may perform sports activities exclusively when accompanied by a person over 18 years of age who has mastered the correct exercise technique. 3. Safety 3.1 Injuries during exercise in the fitness zone occur primarily due to incorrect exercise technique and incorrect use of fitness machines and sports equipment. 3.2 Exercising in the fitness zone is provided to the customer entirely at their own risk! Every user is aware that exercising is associated with risks that the operator - even when complying with all rules specified in the operating rules - is unable to fully eliminate. 3.3 Before exercising, every visitor to the fitness zone is obliged to familiarize themselves with the correct exercise technique and follow the instructions for handling the equipment of the fitness zone. 3.4 Exercising in the fitness zone is possible exclusively in clean sports clothing and sports shoes. 4. Prohibited activities and conduct 4.1 Performing sports activities under the influence of alcohol, psychotropic, and narcotic substances is prohibited. 4.2 Smoking and handling open fire is prohibited in the fitness zone area. 4.3 Making any changes to the machines and equipment of the fitness zone that are not related to handling in accordance with the user manual is prohibited. 4.4 Children under 15 years of age may only move in the fitness zone when accompanied by an adult. Movement in the fitness zone is possible only with the continuous supervision of an adult or within

organized group training. Free movement and playing of children in the fitness zone area is prohibited. 5. Rules of the fitness zone 5.1 When training in the fitness center, observe hygiene rules and use a towel. 5.2 Visitors are obliged to use the exercise equipment, weight machines, and other equipment of the Steam factory fitness zone facility only in the designated manner and to follow the instructions of the staff. At the same time, they are obliged to behave in such a way as to avoid damage to them, or endangering their own health or the health of other visitors. 5.3 After exercising, put the dumbbells back in their place in a safe manner. 5.4 After exercising on the multipress, remove the plates and put them back in their place. 5.5 Behave in the fitness zone in such a way that you do not endanger yourself and other visitors to the fitness zone. 6. Employees 6.1 Upon entering the fitness zone, you are obliged to show the wall employees your membership card or pay the entrance fee without being asked. 6.2 You must follow the instructions of the employees in any case. 6.3 Employees are not obliged, nor able, to constantly monitor users of the fitness zone to ensure they comply with all provisions of the operating rules. 6.4 In the event of theft or vandalism (damage to fitness zone equipment, theft of fitness zone tools, etc.), employees are obliged to report the persons in question to the police. 7. Opening hours of the center 7.1 Fitness zone is available to visitors according to the currently valid opening hours. 7.2 Cases may occur where it will be necessary to close part or all of the fitness zone (inspections, events, private functions, etc.). Such exceptional cases will be announced in advance. 8. Order and cleanliness 8.1 Exercising in the fitness zone barefoot is prohibited. 8.2 Every visitor undertakes to maintain cleanliness and order in the fitness zone

8.3 After using any fitness equipment or apparatus, every visitor is obliged to disinfect it using the product and paper towel located in a visible place in the fitness zone. 8.4 In the event of discovering a lack of cleanliness or spilled liquids in the fitness zone, the visitor is obliged to immediately notify the facility staff. 8.5 Prior to entering the fitness zone, the visitor is obliged to change into clean sports clothing in the changing room and change their footwear. The capacity of the women's changing room is 20 people and the men's changing room is 20 people. Lockers in the changing room are used for storing footwear, clothing, and personal belongings of visitors to the paid zone. Do not store valuables in the changing room lockers. The operator is not liable for items stored in the changing room and lockers. 9. Exemption from liability for damages caused by non-compliance with the operating rules 9.1 The operator of the fitness zone is exempt from liability for damages caused to the property and health of persons performing sports activities if it is proven that the damage occurred due to a violation of the provisions of the operating rules by the persons performing sports activities. The wall operator is exempt from liability for damages to items, as well as for items stored outside the designated areas (valuables may be stored with the centre's staff). 10. First aid area 10.1 A first aid kit, first aid procedure, emergency telephone numbers, and a telephone are located in the reception area.

Art. V 5. Method and frequency of cleaning the facility

The facility is maintained in a clean and orderly state. The cleanliness and maintenance of the individual areas of the facility are ensured through the work of employees in the position of Cleaner on a permanent employment contract, as well as other employees of the facility. The frequency of routine and general cleaning is specified in the Schedule of Frequency and Method of Cleaning of the Steam Factory facility, which is attached as Annex No. P02 to these operating rules, which also includes the method and frequency of disinfection of toilets, showers, washrooms, and changing rooms.

Cleaning of the Facility premises is carried out daily before the start of operations/or at the end of the day and continuously as needed. Cleaning of personal hygiene facilities, visitor and staff changing rooms, food service premises, surface areas, and floors is carried out daily and throughout the day as needed. Disinfectants available from the distribution network are used. When using them, the working procedure specified in the manufacturer's instructions is followed. Inspection of personal hygiene facilities is carried out 5 times a day and recorded by the Facility staff in the "Toilet Inspection Record", see Annex No. P03. The employee in the position of Cleaner, who performs this activity based on a contractual relationship with the Operator under a permanent employment contract, is responsible for disinfection, cleaning, and tidying, as well as all activities related to cleanliness and order throughout the entire facility. Job description of the employee in the position of Cleaner: - Maintaining the cleanliness and order of the entire facility building - Vacuuming dirt from carpets, doormats, and other surfaces

- Cleaning and disinfection of sanitary and other facilities (showers, changing rooms, etc.) at regular intervals throughout the day according to the cleaning schedule and cleaning and disinfection procedures - Cleaning and disinfection of the children's world - Vacuuming the laser tag room - Cleaning of the skating rink with a special surface cleaning device - Washing and polishing windows, mirrors, and other glass surfaces - Emptying waste bins throughout the facility and placing the waste in containers. Cleaning and regular disinfection of waste bins. Inspection of cleanliness and hygiene in the workplace is carried out by the Facility Manager.

Art. VI 6. Procedure for mechanical cleaning or disinfection of surface areas of rooms and fixtures

- Mechanical cleaning and disinfection of the Facility's premises is carried out by vacuuming, or sweeping or mopping the respective areas with a mop and detergent water. Regular disinfection with a diluted Savo solution is performed once a week, except for sanitary facilities, where this disinfection is carried out daily. When using a disinfectant, we proceed according to the manufacturer's instructions and observe the exposure time. Solid municipal waste is collected in sealable and washable containers. Waste containers are emptied, cleaned, and disinfected daily and are disinfected once a week. The waste disposal document forms Annex No. P05 - Waste Separation and Disposal of Steam Factory.

- Basic repair of all coatings of the facility and painting is carried out as needed – but at least every two years. - Cleaning of the Facility's premises is carried out daily and continuously as needed. Depending on the type of floor, the premises of the Facility are vacuumed, washed with a wet mop or cloth

or swept. The mop and cloth are rinsed in hot water with detergent or disinfectant. General cleaning, including washing of windows, doors, and light fixtures, is performed once a quarter. - Showers and toilets are washed and disinfected daily. Cleaning includes the disinfection of sanitary facilities and showers, vacuuming floors, and cleaning equipment. - Waste containers in the internal areas of the Facility are emptied, cleaned, and disinfected daily. - Simple tools – buckets, cloths, brushes, cleaning and disinfecting agents available on the market – are used for sanitation and disinfection. The Facility is equipped with a sufficient amount of cleaning products. - Heating and lighting of the premises are provided by the Operator. Ventilation in the closed premises of the Facility is provided by the Operator via an HVAC system. Inspection of equipment and its parts is carried out according to the manual and at intervals specified by the manufacturer. Inspection of equipment may only be carried out by authorized persons. Records are kept of the inspections. Defects that arise and that threaten safety will be continuously and immediately eliminated. Disinfectants used in the facility - Agents for cleaning and disinfecting surfaces - Agents for cleaning and disinfecting sanitary facilities - Agents for cleaning and disinfecting working tools Method and frequency of cleaning light fixtures and windows with approved cleaning products Cleaning and disinfecting agents as well as tools and aids for cleaning and tidying are located in a properly marked, locked storage room which prevents access by visitors to the facility. An inspection of the cleanliness of the individual premises of the Facility is carried out daily by the Facility Manager, while it is in the job description of every employee to notify their superior in the event of discovering deficiencies in maintaining cleanliness and order in the Facility. The paper rolls located in the Fitness zone are intended for wiping machines after use, not for personal hygiene.

The maintenance of cleanliness, order, and compliance with hygiene regulations by the Facility's employees is addressed in the Internal Directive on Compliance with Hygiene in the Workplace for Employees, Directive No. 1/2018, Annex No. P04

Art. VII 7. Method and frequency of cleaning light fixtures and windows.

Light fixtures and windows are protected from breakage by a sufficient distance and are cleaned as needed. Cleaning of light fixtures is carried out at least twice a year. Cleaning of windows is carried out regularly - at least twice a year.

Art. VIII 8. Payment terms

Customers are entitled to use the premises of the paid zones of the sports and entertainment Facility only on the basis of proper payment of the price of selected services and products (goods) purchased in the sports Facility. The price of individual services and types of goods is determined by a separate price list issued by the operator of the Facility. The operator of the Centre is entitled to change the prices of individual services and types of goods at any time. The current price list is available at the reception of the Facility and on the website www.steamfactory.sk Payment for selected services is made in the following ways: 1. By cash payment, or an equivalent that the Operator accepts as a form of payment for a single-entry fee to the facility (hereinafter referred to as "cash payment"), slums.

2. By card payment 3. Payment in the form of a secure internet payment By making the payment specified in point 1 or 2 of this section of the Operating Rules, the Customer shall purchase credit in any amount, from which subsequent payment of single entries to the Facility, season tickets, or goods may be made as decided by the Customer. In justified cases, the unspent credit balance will, upon agreement with the Operator, be refunded to the Customer in cash at the Facility's reception. The Customer is entitled to request a reservation for a service they require through the Operator's website www.steamfactory.sk (hereinafter referred to as the "WEB"). The requested reservation will be made if the requested type of service allows it. The reservation can be cancelled up to 3 hours before the start of the requested service. If this time limit is exceeded, the cancellation of the requested service is subject to a fee in the amount of the charge specified in the current price list of the Operator (equal to the value of entry to the requested service), by which amount the Customer's pre-paid credit for individual services may be reduced via non-cash transfer. Other conditions: - to move within the paid zones of the Facility, it is necessary to have properly paid a single-entry fee or to have paid the entry fee by purchasing a season ticket, - lockers with locks are used for storing items in the changing rooms. Lockers are not intended for storing valuables. A key is issued to the Customer only after payment of a single-entry fee based on a one-off refundable deposit of 1 EUR. The season ticket or the one-off refundable deposit of 1 EUR is returned to the Customer upon returning the locker key at the reception. The Customer is obliged to properly look after the locker key; the Customer is liable for any damage incurred by the Operator due to its loss, damage, or misuse. In the event of losing the locker key, the client is obliged to pay: The sum of 20,- EUR as the cost for replacing the lock and providing a new key.

- Upon departure, the Customer is obliged to empty the locker, leave it unlocked, and return the key to the Facility's reception. The Operator has the right to open lockers that remain locked even after operating hours. Art. IX 9. Plan of measures in case of extraordinary events and emergencies

In the event of extraordinary events and emergencies, employees and visitors of the Steam Factory facility shall follow the plan of measures valid for the OC Optima building, which is part of the Operating Rules of OC Optima. The Operating Rules of OC Optima is a separate document available at the reception of the Facility. The location of emergency exits in the event of extraordinary situations is shown by evacuation route symbols located in the Facility. The fire safety plan shows evacuation routes, emergency exits, and the location of fire extinguishers and equipment.

In the event of a failure in the water supply or hot water supply, the Customer is not entitled to demand a discount on the entry fee or to demand free provision of the service, provided that they were informed of this failure upon entering the sports complex.

In the event of a power outage, air conditioning failure, equipment malfunction, or personal indisposition of a person providing a certain type of service, the Customer is not entitled to demand a discount on the entry fee or to demand free provision of the service, provided that they were informed of this malfunction upon entering the sports complex.

Art. X 10. Emergency telephone numbers in case of an emergency

In the event of a threat to the life, health, property, and safety of Customers, everyone is entitled to call the free emergency numbers:

1. Fire Brigade, Požiarnicka 4, Košice 150, 055/622 22 22 2. Police 158 3. Emergency Medical Service 155 4. Integrated Rescue System 112 5. Electricity Company 0800 123 332 6. Gas Company 0850 111 727 7. East Slovak Water Company 055/64 27 507 The representative of the operator responsible for the Facility can be called at: +421 918 608 831 The telephone is located at the reception of the Steam Factory facility.

Art. XI 11. Complaints Procedure In the event that goods purchased from the Operator have defects, the Customer is entitled to assert these defects in the complaints procedure during the warranty period with the Operator. When submitting a complaint, the Customer is obliged to present proof of purchase of the goods. Liability for other damage is governed by the provisions of Section 421 et seq. of Act No. 40/1964 Coll. (Civil Code) as amended. Art. XII 12. Privacy Policy

The company Steam Factory a.s. is governed by the personal data protection rules pursuant to Regulation of the European Parliament and of the Council (EU) 2016/679 GDPR (General Data Protection Regulation) ) of 27.04.2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. The personal data protection rules are governed by the document , which is Annex No. P5 GDPR Directive – Personal Data Protection Policy. The Visitor, who is a natural person, by making a reservation on the operator's web portal or by sending an order confirms, that the personal data provided by them to the extent of first name, surname, telephone contact, e-mail, company name, gives their consent pursuant to Regulation of the European Parliament and of the Council (EU) 2016/679 GDPR of 27.04.2016 on the protection of natural persons

with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, to the collection, storage and processing of personal data by the Provider and their use for reservation with other operations associated with the ordered and provided Service, including subsequent communication with the Visitor (complaint, withdrawal from the contract, informing the visitor, etc.), as well as for the needs of the Provider's own marketing, for the purposes of offering Services, sending information about products and services, including by electronic means (e-mail, newsletter). In case of incorrectness of the data, the Visitor bears full responsibility for damages caused by providing false data.

Annex No. P01 P01 Operating Rules Shooting Range

Annex No. P02

P02 - Schedule of the method and frequency of cleaning the Steam Factory premises

Annex No. P03

P03- Toilet inspection record

Annex No. P04 P04 - Internal Directive on Workplace Hygiene at Steam Factory

Annex No. P05 P05 - Waste Separation and Disposal Steam Factory

Annex No. P06 P06 - GDPR Directive - Personal Data Protection Policy